Legal
Privacy Policy
Last Updated: March 15, 2026
Gloading Inc. (hereinafter referred to as 'the Company') establishes the following Privacy Policy (hereinafter referred to as 'this Policy') regarding the handling of users' personal information in the AI text editing service 'milc' (hereinafter referred to as 'the Service') provided by the Company. milc This Privacy Policy (hereinafter referred to as 'this Policy') defines how users' personal information is handled in the Service.
Information We Collect
In providing the Service, the Company may collect the following information.
1. Account Registration Information
- Email address
- Authentication information
2. Usage Information
- Token usage
- Usage date and time
- Plan information
- Referral information
- Statistical information related to usage history
3.Payment Information
- Payment status information
- Transaction identification information
※Payment information such as credit card numbers is processed through Stripe's payment system and is not stored by our company.
4. Technical Information
- IP address
- Device information
- Browser information
- Cookie information
- Access logs
5. Regarding Text Data
Text entered by users is processed temporarily for editing purposes but is not stored on our servers.
How We Use Information
The Company uses the collected information for the following purposes.
- 1.To provide and operate the Service
- 2.For identity verification and authentication
- 3.For billing and payment processing
- 4.To prevent fraudulent use and ensure security
- 5.To improve the Service and enhance its features
- 6.To respond to inquiries
- 7.To comply with legal obligations
The collected information will only be used within the scope of the purposes stated above and will not be used for other purposes.
Sharing with Third Parties
The Company will not provide collected personal information to third parties except in the following cases.
- 1.When the user has given consent
- 2.When required by law
- 3.When necessary to protect the life, body, or property of an individual
The Service uses the following external service providers.
- External AI services (e.g., OpenAI, Google Gemini)
- Stripe (payment processing)
- Cloud infrastructure providers
Information may be transmitted to these providers to the extent necessary for providing the Service. The handling of information by these providers is subject to their respective privacy policies and data policies.
Use of External AI Services
Text entered by users is processed through the APIs of external AI services.
Under our API agreements, the Service is provided on the premise that transmitted data will not be used for training AI models.
For details regarding how external AI providers handle data, please refer to their official policies.
Security Measures
The Company implements reasonable technical and organizational security measures to prevent the leakage, loss, or damage of personal information.
- Encryption of communications using TLS
- Access control
- Proper management of authentication information
- Log management and monitoring
However, due to the nature of internet communications, complete security cannot be guaranteed.
Data Retention
The Company retains collected information for the period necessary to achieve the purposes of use.
Information will be retained for one year after account deletion.
Log information will be retained for one year.
Use of Cookies
The Service may use cookies to improve convenience and analyze usage conditions.
Users can disable cookies through their browser settings. However, if cookies are disabled, some features of the Service may not function properly.
Your Rights
Users may request disclosure, correction, suspension of use, or deletion of their personal information.
Please contact the inquiry desk below for such requests.
Changes to This Policy
The Company may revise this Policy in accordance with changes in laws or service content.
The revised policy will become effective when it is posted on the Company's website.
Contact Information
Gloading Inc.
Address: Mark City W22F, 1-12-1 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan
Contact: support@milc.work